Secura Air Fryer Voluntary Recall of Model TXG-DS16 (SAF-53) with Date
Codes 1903 and 1904, and model SAF-53D (TXG-DT16E) with date codes
1901
At Secura, we prioritize the safety of our customers. In partnership
with the U.S. Consumer Product Safety Commission (CPSC) and Health
Canada, we are voluntarily recalling specific date codes of our
TXG-DS16 (SAF-53) and SAF-53D (TXG-DT16E) air fryers. This recall
includes only TXG-DS16 (SAF-53) with date codes 1903 and 1904, and
SAF-53D (TXG-DT16E) with date code 1901.
Announcements
Links for CPSC’s and
Health Canada’s announcements regarding the voluntary
recall are provided below:
Product Images
The Secura air fryer model TXG-DS16 (SAF-53) is shown below. This item
is available in four colors. Please note that only date code 1903 and
1904 are included in the recall. No other date codes have been
recalled.
The Secura air fryer model SAF-53D (TXG-DT16E) is shown below. Please
note that only date codes 1901 is included in the recall. No other date
codes has been recalled.
Identification Guide
The manufacturer’s label, located on the bottom of the air fryer,
includes the model number and date code. Please ensure that both
numbers match the recalled models and date codes.
Frequently Asked Questions
We are conducting this recall to keep our customer’s safe and prevent injuries by removing the problem products. Due to certain manufacturing issues, the affected air fryers may present safety risks. This recall is being made as a precautionary measure.
This recall involves Secura air fryers with model number SAF-53D (TXG-DT16E) with date code 1901, and model number SAF-53 (TXG-DS16) with date codes 1903 and 1904. Please look for the model number and four-digit date code printed on the silver manufacturer’s label located at the bottom of the Air Fryer unit.
Please contact us for an Amazon gift card in the amount of $45 or a replacement at consumer’s choice with Secura products as listed on Secura’s webpage at https://www.thesecura.com/recall/ . To receive the gift card or replacement product, you must provide your contact information and submit photos of the recalled unit with the power cord cut off and include information of the product’s date code located at the bottom of the product.
Please contact us toll-free at 888-792-2360 from 9 a.m. to 5 p.m. PT Monday through Friday, email at customercare@thesecura.com, or online at https://www.thesecura.com/recall/ or at www.thesecura.com and click on “Recalls” at the bottom of the page for more information.
A wire connection in the air fryer can overheat, posing fire and burn hazards.
No. Even though your product appears to be safe, we are asking all customers to immediately stop using the Air Fryer with the above-mentioned date code and participate in the recall for an Amazon gift card or free replacement.
The model number and date code can be found on the silver manufacturer's label located at the bottom of the Air Fryer unit.
Yes, consumers with recalled models have the option to choose between an Amazon gift card in the amount of $45 or a replacement at consumer’s choice with Secura products as listed on Secura’s webpage at https://www.thesecura.com/recall/.
Yes. You can still proceed with the recall process. Please contact our support for assistance.
If your Secura Air Fryer is one of the mentioned models but does not have the specified date codes 1903 and 1904 for TXG-DS16 (SAF-53), or 1901 for SAF-53D (TXG-DT16E), then your product is not affected by this recall. No defects have been found in units with date codes outside the recall list.
No, shipping costs for the replacement product will be covered by Secura.
To receive a replacement for your recalled Secura Air Fryer, you must first register your product for the recall. Please visit the following webpage: www.thesecura.com/recall, and follow the instructions to submit your recall request. Once your request is processed, further details on receiving your replacement will be provided.
If you qualify for a replacement, you can expect the replacement product to be shipped within 6 to 8 weeks from the date you contacted us, and we apologize for any inconvenience while assuring you that we are working as quickly as possible to replace your product.
Yes, no other Secura products are affected by this recall.
No. Please do not attempt to repair the Air Fryer yourself. Consumers should immediately stop using the recalled air fryers and contact Secura.
Please follow your local recycling or disposal laws.
Contact us through our recall support page or call our toll-free recall support hotline 888-792 2360.
Register for recall
If you’d like to proceed with receiving your free replacement, please
click the register button below to proceed with recall registration.
Register
Next, we will collect customer’s personal information, shipping
information, and model #, batch # of the product being recalled, and
purchase method, purchase date and order, and upload with a copy of
receipt. And customers are asked to upload pictures of cut cord
product together with a piece of paper with shipping address written
on it.
